Paypal customer service online chat7/9/2023 ![]() ![]() Your order details page, accessible from your confirmation email or your account for signed in customers, will have a “Cancel order” button if this option is still available. You may cancel your order within 30 minutes of placing it. Your order can be canceled either by you or by Dollar General. ![]() Returns without receipt- Merchandise returned without a receipt will be exchanged for merchandise of equal value or a Gift Card of equal value.ĮBT/SNAP eligible items must be returned in accordance to USDA regulations. Exchanges will be made for defective Propane Cylinders only. The refund must take place at the store where the Alcoholic Beverage was purchased.Ĭustomer refunds on Propane Cylinders are not allowed. Only refunds will be given for Alcoholic Beverages. Opened Electronic Merchandise like CDs, DVDs & Software will be exchanged for identical titles.Ĭustomer refunds or exchanges on Tobacco Products are not allowed under any circumstances.Īll Alcoholic Beverages that are returned must be accompanied by the receipt of purchase. Select seasonal merchandise may only be exchanged for identical items. Returns with receipt- Digital or Register Refunds with a receipt for merchandise in the original packaging are always given within 90 days of purchase. Bring your item(s) and receipt to the store where you made the purchase and see a sales associate to begin the return process.įor DG Pickup orders, your “DG Pickup Complete” email and the order details under your Order History in the DG App and on DG.com can be used as your receipt. ![]()
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